Brother Service Center Form

Please fill out all required sections. This can be filled out by T3CHNOLOGY staff or Customer. After submission our Brother technicians will evaluate and contact Customer for next steps, estimate cost to service/repair, etc.

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This field is for validation purposes and should be left unchanged.

Brother Product Details

Brother Model Number(Required)

Located on the front of printer and/or back of printer

Brother Serial Number(Required)

Located on the back of the printer

Purchase Date

The purchase date helps T3CHNOLOGY verify if product is under warranty.

Proof of Purchase

Accepted file types: jpg, jpeg, png, gif.

Please provide proof of purchase (receipt) from a Brother authorized dealer.

Has Brother product been previously serviced or repaired?(Required)

Collect what was performed on product in the past and rough timeline.

Does Brother product need the following replaced or serviced?(Required)

Drum Unit

Fuser Unit

MP Tray Paper Feed Kit

Toner Cartridges

Waster Toner Containers

Other

Business or Personal Printer?(Required)

Business

Personal

Business Name

Please explain the issue in detail with your Brother product

The more detail we have, the better we can assist over the phone or email before suggesting repair options (bring to our office, repair at your location, etc.). In many cases your Brother product can likely still function while your Brother replacement parts are in transit to our facility.

Details about issue(s)(Required)

Preferred Repair Location (your location or ours)

We can either go on-site and repair Brother product or they can bring product to our location. If customer decides to have repair at their location, there will be a field service fee if not covered under warranty. IF product is under warranty, Brother MUST approve the field service repair.

Photo 1 (front of printer w/ model # visible)

Accepted file types: jpg, jpeg, png, gif.

Photo 2 (sticker w/ S/N)

Accepted file types: jpg, jpeg, png, gif.

Photo 3 (photo of issue(s))

Accepted file types: jpg, jpeg, png, gif.

Photo 4 (photo of issue(s))

Accepted file types: jpg, jpeg, png, gif.

Photo 5 (photo of issue(s))

Accepted file types: jpg, jpeg, png, gif.

Photo 6 (photo of issue(s))

Accepted file types: jpg, jpeg, png, gif.

About You

Your Name(Required)

First Last

Your Address(Required)

Street Address Address Line 2 City ZIP Code

Best contact method?

Preferred Contact Method(Required)

Your Email Address(Required)

Email Address Confirm Email Address

Your Phone(Required)

Best Time to Call You(Required)

Brother Service Center Form

Please fill out all required sections. This can be filled out by T3CHNOLOGY staff or Customer. After submission our Brother technicians will evaluate and contact Customer for next steps, estimate cost to service/repair, etc.

Brother Product Details

Please explain the issue in detail with your Brother product

About You

Best contact method?

Protecting American businesses is our business. We mean IT.

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